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Accept or refuse an order

A new order must be answered before the deadline shown, or it is cancelled and the customer is refunded.

Step by step

  1. Open the “Orders” tab: new orders are at the top.
  2. Tap “Accept” and enter the preparation time, or “Refuse” with a reason.
  3. Tap “Start preparing” then “Mark ready”.

An email alerts you to a new order if this alert is on.

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