I lost access to my code
Use a single-use backup code. Without them, the team can reset your two-step sign-in after verification.
After a reset, your old methods and backup codes stop working: you re-enable two-step sign-in at next access.
Never share a sign-in code with anyone, including someone who says they are from the team.
In the same topic
Need a personal answer?
Write to the team. Never share a password or card number.